Privacy Policy

1. Introduction :
colis perdus is committed to respecting the confidentiality of the personal data of visitors and users of its "colis perdus" site. This policy explains how we handle your personal data when you use our site.

2. Data collection :
When using our site, the following information may be collected: the URL of the links through which the user has accessed the site, the user's access provider, the user's Internet protocol (IP) address.

3. Data usage :
The data collected may be used for :

  • Improve the user experience and the quality of our services
  • Handle orders, inquiries, complaints or requests for technical support
  • Send promotional information, subject to your explicit consent

4. Cookies :
The "Colis Perdus" site may use "cookies" to improve the user experience and optimize the site. These cookies do not identify you personally. You can refuse the use of cookies by modifying your browser settings.

5. Data sharing :
Your personal data is never shared, sold or rented to third parties for commercial purposes.

6. Safety :
colis perdus takes all necessary measures to protect your personal data against any form of damage, loss, misappropriation, intrusion, disclosure, alteration or destruction.

7. User rights :
In accordance with the "Informatique et Libertés" law and the General Data Protection Regulation (RGPD), each user has the right to access, rectify, delete, object to, limit the processing of, and port their data. These rights may be exercised by contacting us at the following address contact@colisperdus.com.

8. Modifications :
colis perdus reserves the right to modify this privacy policy at any time. Changes will be posted on this page.

9. Contact:
If you have any questions about our privacy policy, or if you have any requests concerning your personal data, you can contact us at : contact@colisperdus.com.

Contact us

To contact us, please use the live chat at the bottom right of your screen.