colis perdus: Read our customer testimonials
What is colis perdus?
Do we know what's in the packages?
An Ecological Solution
Do like these customers: leave us a video testimonial after your order and receive a promo code of -40% for your next order!
10.5 million
is the staggering number of parcels that remain undelivered and unclaimed every year, never finding their sender.
10,500 Tons of CO2
A significant ecological footprint for items never received. Colis Perdus takes action to counter this unnecessary pollution
250,000 Packages
That's how many parcels Colis Perdus has already resold in the last 12 months. Turning losses into reunions and reducing ecological impact
Frequently asked questions
Ordering and delivery
How long does it take from order to delivery?
Bank transfers are processed within 24 to 48 hours, order processing takes 5 working days and delivery takes 2 to 4 working days with DHL.
What payment methods are accepted?
We only accept payment by bank transfer.
Do you deliver internationally?
Yes, we deliver anywhere in Europe, French overseas departments and territories and Reunion Island.
How does the ordering process work?
To order, simply select your items, add them to your basket, fill in your details and proceed to payment by bank transfer.
What happens if my item is damaged on delivery?
If an item is damaged in transit or non-functional, we will refund it. However, if the contents of the package are not to your liking, there is no 14-day cooling-off period.
Values and Commitment
What are your company's commitments?
We are committed to eco-responsibility, the unexpected discovery of mystery parcels and the reliability of our service.
How do you help reduce waste?
By reselling lost parcels, we help reduce waste and give products a second life.
Why are your parcels a unique gift?
Our packages are perfect for lovers of surprises and mystery items.
What is your position in the lost parcel market?
We are market leaders in the sale of lost parcels and offer a unique product diversification.
How do you ensure the reliability of your service?
Thanks to our experience and product diversification, we are the only company to supply such a wide variety and quality of lost parcels.
Types of packages and products
How are the lost parcels you sell classified?
We resell lost parcels in 3 ways: by weight, by carrier and by store.
Which carriers are included in your packages?
Our packages may include items from Colissimo, DHL, DPD, FedEx, Mondial Relay and Chronopost.
What stores are included in your packages?
We have parcels from stores such as Fnac, Leroy Merlin, ManoMano, Amazon, Asos and Cdiscount.
What is the value of the products in the parcels?
The value of the products in the parcels varies. You can find products from 1€ to 300€.
What is a "by weight" parcel?
A parcel "by weight" is a mix of the different carriers available on our site.
Company information
What is your company name?
Our company name is SELARL ACTIV.
Where is your company located?
We are located at 14 Boulevard des Frères Lumière, 29260 Lesneven, France.
How can I contact your company?
You can contact us by e-mail at the following address contact@colisperdus.com or by live chat via our AI on our website.
What is your activity code (APE)?
Our APE code is "Internet portals (3455Z)".
What is your company's share capital?
Our share capital is €125,000.
Come and visit us
Don't just visit our website, come directly to our showroom ! Choose your packages in person and take your finds home with you. A unique shopping experience awaits you on site at Lost parcels