Colis Perdus : Découvrez les témoignages de nos clients
What are Lost Parcels?
Do we know the contents of the parcels?
An Ecological Solution
Faites comme ces clients : laissez-nous un témoignage vidéo après votre commande et recevez un code promo de -40% pour votre prochaine commande !
Frequently Asked Questions
Order and Delivery
What are the timeframes between ordering and delivery?
The bank transfer is processed within 24 to 48 hours, order processing takes 5 working days, and the delivery time is 2 to 4 working days with DHL service.
What are the accepted payment methods?
We only accept payment by bank transfer.
Do you deliver internationally ?
Oui, nous livrons partout en Europe, dans les DOM-TOM et à La Réunion.
How does the order process work?
To order, simply select the items, add them to the cart, enter your information, and proceed to payment by bank transfer.
What happens if my item is damaged upon delivery ?
If an item is damaged during transport or non-functional, we will refund it. However, if the contents of the package do not suit you, there is no 14-day cooling-off period.
Values and Commitment
What are your company's commitments ?
We commit to eco-responsibility, the unexpected discovery of mystery packages, and the reliability of our service.
How do you contribute to reducing waste ?
By reselling lost parcels, we contribute to reducing waste and giving products a second life.
Why are your parcels a unique gift ?
Our packages are perfect for lovers of surprises and mystery items.
What is your position in the lost parcel market?
We are the market leaders in the sale of lost parcels and offer a unique product diversification.
How do you ensure the reliability of your service?
Thanks to our experience and product diversification, we are the only ones to provide such a variety and quality of lost parcels.
Types of Parcels and Products
How are the lost parcels you sell categorized?
We resell lost parcels in 3 ways: by weight, by carriers, and by stores.
What carriers are included in your parcels?
Our parcels may include items from Colissimo, DHL, DPD, FedEx, Mondial Relay, and Chronopost.
What stores are included in your parcels?
Nous avons des colis de boutiques telles que Fnac, Leroy Merlin, ManoMano, Amazon, Asos et Cdiscount.
What is the value of the products in the parcels?
The value of the products in the parcels varies. You can find products from 1€ to 300€.
What is a "by weight" parcel?
A "by weight" parcel is a mix of the different carriers available on our site.
Information about the Company
What is the corporate name of your company?
Our corporate name is SELARL ACTIV.
Where is your company located?
We are located at 14 Boulevard des Frères Lumière, 29260 Lesneven, France.
How can I contact your company?
What is your APE code (Activity Code)?
Notre code APE est « Portails internet (3455Z) ».
What is the share capital of your company?
Our share capital amounts to €125,000.